Legal

Privacy Policy

Last updated: June 15, 2026

Trove LLC ("Trove," "we," "us," or "our") provides web design, hosting, SEO, digital marketing, and AI consulting services to local service businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or communicate with us by phone or text message.

Information we collect

We collect information you provide directly to us, such as when you:

• Fill out a contact form or email us
• Call or send a text message to one of our business phone numbers
• Sign up for one of our service plans

This may include your name, business name, email address, phone number, and any other details you choose to share with us.

Calls and text messages

Trove uses business phone numbers, including a toll-free number, to communicate with our own clients and, on behalf of client businesses, with their customers (for example, appointment confirmations or service updates).

By providing your phone number to Trove or to one of our client businesses, you consent to receive calls and text messages related to the services requested. Message frequency may vary. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. You can request help by replying HELP, or by contacting us at hello@trovedigitalagency.com.

How we use information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to inquiries and provide customer support
• Send appointment reminders, confirmations, and service-related updates on behalf of ourselves or our clients
• Communicate about your account or service plan

Sharing your information

We do not sell your personal information. Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers who help us operate our business (such as hosting providers or messaging platforms), and only as needed to provide our services.

Data retention and security

We retain information for as long as necessary to provide our services and as required by law. We take reasonable measures to protect the information we hold from unauthorized access or disclosure.

Your choices

You may contact us at any time to ask what information we hold about you, to request that it be corrected or deleted, or to opt out of communications.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us

If you have questions about this Privacy Policy, please contact us at hello@trovedigitalagency.com.